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Pricing

What Does It Cost?

Standard

$697 Launch Fee
then
$59/monthly

Luanch your custom loyalty app for a one time launch fee of $697 and then an easy monthly fee of $59/month. No hidden fees. Cancel anytime.

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Flexible

$397 Launch Fee
then
$89/month

Launch your custom app for $397 and then a fee of $89/month.
No hidden fees. Cancel anytime.

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Cancellation Request Form

Terms and ConditionsThese terms and conditions (“the Agreement”) apply to any party (“the Business”) wishing to engage G-Life Australia (ABN 56681314194) (“G-Life Australia”) for the provision of loyalty reward programs services (“the Services”) through its Smartphone applications (“the App”). Please read these Terms and Conditions carefully before accessing or using the information and services for the App through its marketing platforms (“platforms”) or any website portal (“portal”) it provides. By accessing or using the platforms or portal for the App, the Business agrees that it has read, understood and agrees to be bound by G-Life Australia Merchant Terms & Conditions.1.0 Services
1.1 G-Life Australia provides the Services to businesses or representatives of businesses seeking to establish a loyalty reward program for Registered Members of the App.
1.2 Business loyalty reward programs will become live on the App only when the Business has approved all information, its offer and logo/ icon/ picture through the portal or written communication.
1.3 G-Life Australia reserves the right to individually charge for multiple offers through the same business listing.
1.4 G-Life Australia shall make such modifications to any loyalty reward program as are reasonably requested by the Business.
1.5 G-Life Australia shall be entitled at any time without notifying the Business, to make changes to Business loyalty reward programs which are necessary to comply with any applicable security or statutory requirements and shall determine, at its absolute discretion, the manner in which the changes are applied.
1.6 G-Life Australia reserves the right to determine which Smartphone operating systems the app works on.2. Setting up an account
2.1 The Business is required to create an account with G-Life Australia/G-Apps if the Business wishes to engage the Services of G-Life Australia/G-Apps.
2.2 The Business may be required to pay a nominal establishment fee per venue, and an ongoing subscription fee, which is agreed under a separate pricing schedule.
2.3 All rates are in Australian dollars unless stated otherwise.3. Business offer
3.1 The Business structures the offer and reward for its customers. The offer and reward are placed on the Registered Members smartphone and must also be prominently displayed at the point of sale within the store.
3.2 The Registered Member is entitled to receive a stamp or punch on the App for each purchase whether by value, quantity or visit. The registered member is entitled to receive a reward for achieving the required number of stamps or punches.
3.3 Any dispute regarding the loyalty program will be between the business and its customer. You agree that G-Life Australia is not responsible, and shall have no liability to you or your customers, with respect to the loyalty program.4. Business Communication & Data
4.1 Any electronic communication with Registered Members must be done through the Platforms or Portal or with a method and process previously agreed with G-Life Australia.
4.2 G-Life Australia owns its Registered Members contact details and transactional data records.
4.3 For paying business customers on certain subscription plans, G-Life Australia may provide access to customer contact details and transactional data records relating only to customers and records pertaining to the offers and promotions that the business provides on the G-Life Australia/G-Apps Platform.
4.4 Non-paying business customers shall receive no customer contact details or transactional data records unless otherwise agreed by G-Life Australia.
4.5 Any customer contact details or transactional data records passed to the Business shall be used in accordance with this policy, the G-Life Australia Privacy Policy, any relevant national SPAM and Data Protection acts (in Australia this is The SPAM Act 2003, Europe & UK, GDPR (EU) 2016 & Privacy and Electronic Communications (EC Directive) Regulations 2003 and US – CAN-SPAM Act of 2003) and must be construed in accordance with the laws of the State of Victoria, Australia or comply with the laws in the place where the business is located.
4.6 For businesses that have customers located in the European Union and EEA area, they must comply with recent General Data Protection Regulations (GDPR). Businesses must ensure that if they use or extract any personally identifiable data, such as uploading email addresses to mailing lists or third-party mailing programs, that they keep these lists up to date and the remove any customer details that have been deactivated or deleted from the G-Apps system.
4.7 Registered members have the right to request copies of their personal information and data held. Registered members also have the right to have their personal information deleted. Please refer to the G-Life Australia Privacy Policy for more details.5. Payment & Rights to Terminate a Service
5.1 Businesses may be required to pay a nominal set up fee to establish the Service. A monthly or annual subscription may be charged according to an agreed schedule of rates.
5.2 G-Life Australia can provide the Business with an invoice stating G-Life Australia’ fees in relation to the Services provided to the Business on request.
5.3 All monthly fees will be paid monthly in advance through a credit card. Credit cards may incur an additional surcharge. Unless otherwise agreed with G-Life Australia.
5.4 The Business maybe offered a promotional offer to trial the program without charge. Once the free trial period ends, the Business will then be charged their first monthly subscription payment.
5.5 Additional services such as design, printing and communications may be provided at additional cost. SMS services will be charged according to use.
5.6 The Business may terminate the Service at any time.
5.7 A business can request cancel their subscription at any time by giving written notice to G-Life Australia. Once confirmed by G-Life Australia, the subscription will then automatically expire at the end of the current subscription period.
5.8 Any outstanding subscription fees or other charges due must be paid in full prior to cancellation. The agreement shall then terminate at the next renewal date.
5.9 All requests to cancel must be made by submitting the cancellation request form on the G-Life website.
5.10 All payments made are non-refundable.6. G-Life Australia’s obligation
6.1 G-Life Australia will use its reasonable endeavours to enable its Registered Members the facility for viewing the Business’s loyalty reward program on the App.
6.2 G-Life Australia will use its reasonable endeavours to publish the Business’s loyalty reward program or provide other agreed loyalty reward programs Services to the Business by the agreed date.7. Businesses obligations
7.1 The Business hereby undertakes and warrants to G-Life Australia:
7.1.1 that the Business will use all reasonable precautions against access to the App through the portal by any unauthorised persons, including but not limited to the use of usernames and passwords and the securing of information relating to communications between the Business and the rest of the App;
7.1.2 that any information supplied by the Business is accurate, complete and true;
7.1.3 that the Business owns the copyright in or has authorisation from the copyright owner to upload, post, transmit, share, store or otherwise make available to G-Life Australia for use on the App any advertisement which contains a name, pictorial representation or logo;
7.1.4 that material uploaded, posted, transmitted, shared or otherwise made available to the App through the portal is free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties;
7.1.5 that each Loyalty Reward program is legal, decent, honest and truthful and complies with all applicable laws, rules, regulations and codes relating to advertising as may be appropriate;
7.1.6 that no Loyalty Reward Offer contains any data, image or other material which;
(a) is offensive, obscene or indecent, or capable of being resolved into obscene or indecent images or material;
(b) is defamatory, threatening or racially, ethnically or otherwise objectionable;
(c) is designed or likely to cause annoyance, inconvenience, unwanted attention or needless anxiety to any other person;
(d) infringes the rights (including, without limitation, the intellectual property rights) of another person;
(e) is designed or likely to cause disruption to any computer system or to any network; or
(f) is illegal or designed or likely to induce an illegal act.
7.2 The Business agrees to provide G-Life Australia, in such a format as G-Life Australia may request, any information, design work, artwork and logos necessary to enable G-Life Australia to provide the Services.8. Error or delay
8.1 G-Life Australia does not accept liability for any consequences, howsoever arising, due to error or delay in the Service and has the right at its absolute discretion to decline to publish or omit, suspend or change the position of any Advertisement accepted by it.9. Right of Refusal
9.1 G-Life Australia reserves the absolute right, without giving any reasons, to decline, cancel or remove any advertisement or provision of the Services for any reason and at any time without prior notice.10. Reporting Illegal Content
10.1 G-Life Australia may, at its absolute discretion and without prior notice, report to the relevant authorities any advertisement or loyalty reward programs service used, which in its reasonable opinion is being used for an improper or illegal purpose by the Business.
11. Intellectual property
11.1 All intellectual property rights (including future copyright) in the formation and other material appearing on the App vests in and is the exclusive property of G-Life Australia, its assigns and licensors. The Business may not and must not allow or permit other parties whether or not on the Business’s behalf, to copy Business loyalty reward programs or other similar activities unless the Business have obtained the prior, written permission of G-Life Australia.11.2 All intellectual property uploaded to the App constitutes an assignment of the intellectual property from the Business to G-Life Australia.12. Confidentiality
12.1 G-Life Australia retains all property rights in all information and all other knowledge relating to G-Life Australia, the Services including the technology and design of the services, the way the Services are implemented, the personnel, policies and business strategies of G-Life Australia and the terms of the agreement (including pricing) which come into the Business’s possession from any source, or information which is treated by G-Life Australia as confidential regardless of its form, or which is designated by its nature as confidential, but excluding information in the public domain or which may be obtained from G-Life Australia without restriction (“Confidential Information”).
12.2 The Business will not use Confidential Information which the Business acquires from G-Life Australia for any purpose which may cause G-Life Australia loss, whether by way of damage to G-Life Australia’ reputation, financial loss, or otherwise.
12.3 The Business will keep confidential all information supplied by G-Life Australia on is Registered Members.13. Liability
13.1 G-Life Australia accepts no responsibility or liability as to the suitability of Registered Members who respond to Business loyalty reward programs.
13.2 G-Life Australia disclaims all liability to the maximum extent permitted by law for liability of any description, including liability for negligence (except for personal injury or death), or any damages or losses (including, but without limitation to indirect or consequential loss, or loss of business, revenue, profits, use or opportunity) howsoever resulting from the Business’s use of (or inability to use) the App.
13.3 G-Life Australia does not accept liability for:
13.4.1 any loss of copy, artwork, photographs, data or other materials that the Business supplies to G-Life Australia; or
13.4.2 any mistakes or errors whatsoever that arise during the course of publication of any advertisement or any loss of information or data or any damage thereto in each case as a result of circumstances beyond its reasonable control or which arise as a result of the acts or omissions of the Business.
13.4.3 any breaches by the business in regards to any relevant national SPAM and Data Protection acts, including but not limited to; Australia, The SPAM Act 2003, Europe & UK, GDPR (EU) 2016 & Privacy and Electronic Communications (EC Directive) Regulations 2003 and US – CAN-SPAM Act of 2003.
13.5 To the maximum extent permitted by law, the Business agrees to limit the liability of G-Life Australia for breach of these Terms and Conditions or any other law or legislation to having the Services supplied again.14. Warranties
14.1 All warranties, conditions and representations whether express or implied (other than express warranties stated by G-Life Australia in writing) are excluded except in circumstances whereby G-Life Australia is by law unable to exclude or limit liability.
14.2 G-Life Australia makes no warranty that the App (or any Smartphone application that is, or may become linked to this Smartphone application) is free from computer viruses, “cookies”, or any other malicious or impairing computer programs and/or that the App shall operate uninterrupted and error-free.
14.3 G-Life Australia does not warrant that any Loyalty Reward offer placed on the App will attract users from its Registered Members.
14.4 Without limiting the generality of the above, the Business warrants that nothing in the material lodged for publication on the App breaches any laws in any State or Territory of Australia and the Commonwealth of Australia.15. Relevant law
15.1 These Terms and Conditions are governed by, and must be construed in accordance with the laws of the State of New South Wales, Australia.16. Indemnity
16.1 The Business agrees to indemnify G-Life Australia and its partners, directors, employees and agents against all claims, demands, proceedings and other liability arising wholly or partly, directly or indirectly, for using the App.
16.2 The Business indemnifies G-Life Australia in respect of any claim, action, damage, loss, liability, cost, charge, expense, outgoing or payment suffered or incurred by G-Life Australia (including, but not limited to, economic loss and all legal costs and disbursements on a full indemnity basis) caused by the Business and/or any willful, illegal or negligent act or omission by the Business.17. Termination
17.1 G-Life Australia may cancel any Loyalty Reward Program, terminate any agreement, or commence legal proceedings against the Business to recover any overdue amount including legal costs in relation to any action taken against the Business by G-Life Australia, if:
17.1.1 the Business fails to pay for any loyalty reward programs Services provided by G-Life Australia, in accordance with any agreement between the Business and G-Life Australia and these Terms and Conditions;
17.1.2 the Business breaches the Terms and Condition of this Agreement;
17.1.3 the Business commits an act of bankruptcy;
17.1.4 the Business becomes insolvent;
17.1.5 the Business, in the opinion of G-Life Australia, is in breach of any law or regulation;
17.1.6 a receiver, administrator, liquidator or manager is appointed over any of the Business’s assets; or
17.1.7 if the Business resolves to wind up the Business’s company.18. Dispute resolution
18.1 Any dispute under or arising out of this agreement shall be referred to arbitration by a single arbitrator. The arbitration shall be conducted in accordance with the rules for the Conduct of Commercial Arbitration of the Institute of Arbitrators and Mediators Australia (‘IAMA’) and subject to those rules, in accordance with the provisions of the Commercial Arbitration Act 1984 (NSW).
18.2 The parties agree and accept that the determination of the arbitration is final and binding.

Privacy PolicyOur Privacy Policy was last updated and posted on 7 February 2023. It governs the privacy terms of our Websites, including www.g-lifeoz.com and the use of our mobile applications G-Apps and the website www.g-apps.au. Any capitalised terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.
Your Privacy
G-Life Australia/G-Apps follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.
Definitions
“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.
“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you relevant information on our Website or to create an account within our loyalty platform and provide you with loyalty offers and promotions from our partner merchants. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.
Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website.
As a Visitor, you can browse our website to find out more about our Website and our business. You are not required to provide us with any Personally Identifiable Information as a Visitor.
As a user of our mobile applications, you are required to provide us with some Personally Identifiable Information such as name.
Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non-Personal Information. To assist our marketing and help us provide you with the best experience we use some of the best in class, industry standard, web analytics tools such as Google Analytics and Clicky Analytics, you can view their Privacy Policies on the following links – Google Privacy Policy and Clicky Analytics Privacy Policy. We also collect the following:
Cookies
Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
Automatic Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
How We Use Your Information
We use the information we receive from you as follows:
Customising Our Website
We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
Sharing Information with Affiliates and Other Third Parties
We will not sell or otherwise provide your Personally Identifiable Information to a third party (unless compelled by law), or make any other use of your personal information, for any purpose which is not incidental to your use of this website or our mobile applications. For the removal of doubt, Personally Identifiable Information will not be used for any purpose that a reasonable person in your position would not expect.If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request.
We may provide your Personally Identifiable Information to our partner businesses for marketing purposes. In particular, we will provide our partner businesses that are listed in our mobile applications with your Personally Identifiable Information if you choose to join their offers. These partner business may use this information to provide you with information and offers from their business.
We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information. We may share Personally Identifiable Information with third parties outside of Australia, in particular, partner businesses in the US, UK and Canada.
Data Aggregation
We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.
Legally Required Releases of Information
We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal processes; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of G-Life Australia, our Users, employees, and affiliates.
How to Access and Control Your Information
You have the right to request a copy of your Personally Identifiable Information, request deletion of your Personally Identifiable Information or object to the use of your Personally Identifiable Information.
Request a copy of your information
To request a copy of your information, please email support@g-lifeoz.com with your request including your full name and the registered email address. For email requests, please email the request from the email you used to register for our services. Request the deletion of your Personally Identifiable Information
To request the deletion of your Personally Identifiable Information from our servers, please email support@g-lifeoz.com with your request including your full name and registered email address. For email requests, please email the request from the email you used to register with our services. You may also request the deletion of your information from within the G-Apps mobile application. Within the application, go to your settings page and choose the options – Deactivate & Delete Personal Data. Once we receive and process your request, we will deactivate your account and delete all your Personally Identifiable Information from our servers. Once your information is deleted, you will no longer be able to use our services, access your account or retrieve any information.
Request to deactivate your account
To request to deactivate your account, please email support@g-lifeoz.com with your request including your full name and the registered email address. For email requests, please email the request from the email you used to register for our services. Once we receive and process your request, we will deactivate your account, this means you will no longer be able to access your account or use our services. Please be aware that deactivating your account does not delete your information and your account can be reactivated at your request.
Data Retention
We retain personally identifiable information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).When we have no ongoing legitimate business need to process your personally identifiable information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Data Protection Rights under the European General Data Protection Regulations (GDPR).
If you are a resident of the EEA, you have the following data protection rights:
If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing support@g-lifeoz.com
In addition, you can object to the processing of your personally identifiable information, you can ask us to restrict the processing of your personally identifiable information or request copies of your personally identifiable information. Again, you can exercise these rights by emailing support@g-lifeoz.com or following the instructions stated in this Privacy Policy.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. For SMS messages please reply to any message received with the word ‘STOP’. To opt-out of other forms of marketing, please contact us by emailing support@g-lifeoz.com
Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Links to Other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Web sites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Web sites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.
Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.